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Student Complaint Process

If an FIU Online student has an issue and/or complaint, the University offers several resolutions with processes in place to help resolve concerns and grievances. We have provided the following resources to offer students a better understanding of the procedures to follow:

If you are a non-Florida resident and are unable to resolve your concern internally with FIU, the FIU university ombudsman, and the State University System of Florida, you may also contact your home state agency to file a complaint. Please click on the below links for contact information

News and Events

  • System Maintenance

    2017-08-07 08:00:00

    System maintenance is performed weekly between the hours of 11:59pm on Friday night through 5:00am on Saturday morning. We thank you for your patience and we apologize in advance for any... [Read More]

  • Fall 2017 Login Information

    2017-08-07 08:00:00

    Please be aware that if you are taking an online course during Fall 2017, you will not have access until the first day of class. The first day of class for the Fall 2017 semester is... [Read More]

  • MS in Heath Informatics & Analytics Online Degree

    2017-06-30 19:00:00

    Learn to improve business processes in healthcare organizations with our cutting-edge 14-month accelerated Master of Science in Health Informatics & Analytics, now fully online. Join us during a... [Read More]